2jil Casino Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "2jil" / "2jil Casino" / "the Platform" / "we" / "us" / "our" refers to the online gaming platform operated at 2jil.app, licensed by the Philippine Amusement and Gaming Corporation (PAGCOR).
• "Player" / "you" / "your" refers to any individual who registers an account with, accesses, or uses the 2jil Casino platform.
• "Account" refers to the registered player account held by you on the 2jil Casino platform, through which real-money gaming services are accessed.
• "Services" refers collectively to all online gaming products offered by 2jil Casino, including but not limited to slot games, live casino tables, bingo, EVO Live, and Vivo Live products.
• "Balance" / "PHP Wallet" refers to the Philippine Peso funds deposited into your 2jil Casino account and available for wagering.
• "Bonus Funds" refers to any promotional credits, free bet credits, free spins credits, or any other non-cash incentive awarded by 2jil Casino to a player's account.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory authority under which 2jil Casino operates.
• "KYC" refers to Know Your Customer — the identity and age verification process required of all 2jil Casino players prior to withdrawal processing.
• "Applicable Law" refers to all relevant Philippine statutes, regulations, PAGCOR directives, and other legally binding instruments governing online gaming and player protection in the Philippines.

By accessing 2jil Casino, registering a player account, depositing funds, or placing any wager on the platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with 2jil Casino's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using 2jil Casino and must not create or use a player account on the platform.

2jil Casino reserves the right to amend, modify, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address or mobile number on file. It is your responsibility to review these Terms periodically.

To register a 2jil Casino account and access real-money gaming services, you must satisfy all of the following eligibility requirements:

1. You must be a natural person and a resident of the Republic of the Philippines.
2. You must be at least 21 years of age at the time of registration, in compliance with PAGCOR's minimum age requirements for online casino gaming.
3. You must not be a current or former employee of 2jil Casino or any of its affiliated entities, software providers, or service contractors, nor an immediate family member thereof.
4. You must not be registered on any applicable national self-exclusion list or have previously been permanently excluded from 2jil Casino.
5. You must have full legal capacity to enter into a binding contract under Philippine law.
6. Your use of 2jil Casino must not violate any law, regulation, or directive applicable to you in your jurisdiction of residence.

During registration, you are required to provide accurate, complete, and truthful personal information, including your full legal name, date of birth, Philippine residential address, and a valid Philippine mobile number. You undertake to keep this information current and accurate at all times.

2jil Casino reserves the right to request documentary proof of the information you provide at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension or closure and forfeiture of any pending withdrawal requests.

One Account Per Player. Each player is permitted to hold only one active account on 2jil Casino. The operation of multiple accounts by a single individual — whether using the same or different personal information — is strictly prohibited. If duplicate accounts are identified, 2jil Casino may close all but the original account, void any winnings derived from bonus activity on duplicate accounts, and apply further sanctions at its discretion.

Account Security. You are solely responsible for maintaining the confidentiality of your 2jil Casino login credentials, including your username and password. You must not share your login details with any third party under any circumstances. All actions taken through your account will be treated as having been authorised by you.

If you suspect that your account has been accessed without your authorisation, you must notify 2jil Casino's support team immediately via live chat or the support email address provided in Section 17 of these Terms. 2jil Casino will not be liable for any losses arising from unauthorised account access where you have failed to notify us promptly or where such access resulted from your own negligence.

Account Currency. All balances, transactions, bonuses, and wagers on 2jil Casino are denominated in Philippine Peso (PHP). 2jil Casino does not support multi-currency accounts. Any deposits made in a currency other than PHP will be converted at the prevailing exchange rate at the time of processing, and any applicable conversion fees will be borne by the player.

2jil Casino accepts deposits via the following Philippine payment channels: GCash, PayMaya (Maya), BPI Online Banking, BDO Online Banking, Metrobank Online, Visa debit/credit cards, and Mastercard debit/credit cards. The availability of specific payment methods may vary and is subject to change without prior notice.

The minimum deposit amount at 2jil Casino is ₱50 per transaction, unless a specific promotional offer specifies a higher minimum. Maximum deposit limits per transaction and per day are subject to the limits set by your chosen payment provider and 2jil Casino's internal transaction limits, which may be updated from time to time.

Deposits must be funded from a payment method registered in your own name. 2jil Casino strictly prohibits the use of payment methods belonging to third parties. Any deposit suspected of originating from a third-party account may be subject to investigation, refund, and account suspension.

2jil Casino does not charge a platform fee for standard deposits. However, fees imposed by your payment provider (e.g., bank transfer charges) are your sole responsibility and will not be reimbursed by 2jil Casino.

Withdrawal requests may only be submitted by players whose accounts have completed full KYC verification. KYC documentation required includes a valid Philippine government-issued photo identification (e.g., PhilSys ID, passport, driver's licence, SSS/UMID card, or voter's ID) and proof of registered mobile number. Additional documentation may be required at 2jil Casino's discretion.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, where technically feasible. GCash and PayMaya withdrawals for fully verified accounts are typically processed within the same business day, subject to volume and technical availability. Bank transfers to BPI, BDO, and Metrobank are typically processed within one (1) to three (3) banking days.

The minimum withdrawal amount is ₱100 per request. Maximum withdrawal limits per transaction and per rolling period are set by 2jil Casino and may be adjusted based on player verification status and VIP tier.

2jil Casino reserves the right to conduct enhanced due diligence on withdrawal requests of substantial amounts, or where unusual wagering patterns have been identified, before processing the withdrawal. Processing may be delayed during such review periods.

Any balance remaining in a player account that has been dormant for a continuous period of twelve (12) months without login activity may be subject to a monthly account maintenance fee, as notified to the player in advance.

2jil Casino offers various promotional bonuses, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. Each promotion is subject to its own specific terms, which are published at the time the promotion is made available and form part of these Terms & Conditions.

Wagering Requirements. Unless explicitly stated otherwise in the specific promotion terms, all bonus funds awarded to a 2jil Casino account are subject to a wagering requirement before withdrawal of bonus funds or winnings derived from bonus funds is permitted. The applicable wagering multiplier will be stated in the relevant promotion terms.

Bonus Eligibility. Players are entitled to claim each promotional offer once only, unless the promotion explicitly states otherwise. Attempts to claim the same promotion multiple times — including through the use of multiple accounts, different payment methods, or different device identifiers — will result in forfeiture of the bonus and may result in account closure.

• Bonus funds are credited separately from real-money funds and are subject to the applicable wagering requirements before conversion to withdrawable balance.
• Unless specifically stated, bonuses are valid for thirty (30) calendar days from the date of award. Bonuses not wagered within the validity period will be forfeited automatically.
• 2jil Casino reserves the right to modify, suspend, or withdraw any promotional offer at any time, provided that such modification does not prejudice bonuses already accepted and actively being wagered by players.
• Where 2jil Casino determines, at its reasonable discretion, that a player is abusing the bonus system — including through hedging, low-risk wagering strategies designed to circumvent wagering requirements, or coordinated play — 2jil Casino reserves the right to void the relevant bonus and any winnings derived from it.

All games available on 2jil Casino — including slot games, live dealer tables, bingo, and instant win titles — operate according to their respective published game rules. Return-to-Player (RTP) percentages for slot games are displayed in each game's information panel within the 2jil Casino lobby.

Random Number Generator (RNG) games on 2jil Casino use certified RNG technology to ensure that all outcomes are statistically random and independent of prior results. Live dealer games utilise physical dealing procedures under multi-camera video surveillance to ensure transparency and integrity.

In the event of a technical malfunction, system error, or disconnection during a game round, 2jil Casino's system logs constitute the authoritative record of the game outcome. 2jil Casino will endeavour to resolve malfunctions fairly, but cannot guarantee that partially-completed rounds will be completed in all circumstances. Stakes on incomplete rounds due to a verified system malfunction will be refunded to the player's balance.

All wagers placed on 2jil Casino are final once confirmed by the system. 2jil Casino does not accept requests to void or reverse settled wagers on the basis of player error or dissatisfaction with a game outcome.

The following conduct is strictly prohibited on 2jil Casino and may result in immediate account suspension, voiding of winnings, and/or reporting to relevant Philippine authorities:

• Registering or using a 2jil Casino account if you are under 21 years of age or do not meet the eligibility requirements in Section 3.
• Providing false, inaccurate, or misleading information during registration, KYC, or at any other time during your use of 2jil Casino.
• Operating more than one player account on 2jil Casino, whether under the same or different identities.
• Depositing funds sourced from criminal activity, fraud, or any unlawful source.
• Using any automated software, bot, script, or artificial intelligence tool to interact with 2jil Casino's games, platform systems, or customer support channels without express written consent.
• Exploiting errors, glitches, or vulnerabilities in 2jil Casino's platform, games, or promotional systems for financial gain.
• Engaging in any form of collusion, chip-dumping, or match-fixing in connection with games offered on 2jil Casino.
• Conducting any transaction through 2jil Casino for purposes of money laundering, terrorist financing, or any other illegal financial activity.
• Attempting to circumvent 2jil Casino's responsible gaming tools, including self-exclusion measures.
• Engaging in abusive, threatening, or harassing conduct toward 2jil Casino staff, agents, or other players.

Suspension by 2jil Casino. 2jil Casino reserves the right to suspend or restrict your account at any time, with or without prior notice, where it has reasonable grounds to believe that: (a) you have breached these Terms & Conditions; (b) your account activity presents a risk of fraud, money laundering, or other illegal conduct; (c) a dispute relating to your account is under investigation; or (d) PAGCOR or another competent authority has directed us to do so.

Closure by 2jil Casino. Where a breach of these Terms & Conditions is confirmed, 2jil Casino may permanently close your account. Upon permanent closure for cause, any bonus funds, free spins, or promotional credits in your account will be forfeited. Real-money funds remaining in your account following closure for cause will be handled in accordance with Applicable Law and PAGCOR directives.

Voluntary Closure. You may request to close your 2jil Casino account at any time by contacting our support team. Voluntary closure requests are processed within five (5) business days. Prior to closure, you may withdraw any eligible balance in your account, subject to these Terms. Bonus funds outstanding at the time of voluntary closure will be forfeited.

Self-Exclusion. Players who wish to self-exclude from 2jil Casino for responsible gaming reasons may activate self-exclusion via their account settings or by contacting our support team. Self-exclusion periods available at 2jil Casino are: six (6) months, twelve (12) months, five (5) years, or permanent exclusion. Once activated, self-exclusion cannot be reversed until the elected period has expired (for temporary exclusions) or at all (for permanent exclusion).

2jil Casino is committed to promoting responsible gambling among all players on its platform. We recognise that gambling can become harmful for some individuals and have implemented a range of player protection tools, which are accessible from your 2jil account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your 2jil Casino account.
• Loss Limits: Set limits on the amount you can lose over a defined period.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a specified duration.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gaming position.
• Self-Exclusion: Voluntarily exclude yourself from 2jil Casino for a defined period or permanently, as described in Section 10.
• Account Cooling-Off: Take a short break from gaming without fully self-excluding, available in durations of 24 hours, 7 days, or 30 days.

If you believe your gambling behaviour is causing harm to yourself or your family, we strongly encourage you to make use of these tools and to seek assistance from PAGCOR's responsible gaming programme. 2jil Casino's support team is available 24/7 to assist you in activating any responsible gaming measure.

2jil Casino collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is published at 2jil.app/privacy-policy and incorporated into these Terms & Conditions by reference. By using the 2jil Casino platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

2jil Casino complies with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Your personal data is protected by appropriate technical and organisational security measures, including 256-bit SSL encryption for all data in transit.

2jil Casino may be required to disclose player information to PAGCOR, the AMLC, the National Privacy Commission, or other competent Philippine authorities pursuant to its regulatory and legal obligations, and such disclosure does not constitute a breach of these Terms & Conditions or the Privacy Policy.

All intellectual property rights in and to the 2jil Casino platform — including but not limited to its trade name, logo, website design, software, source code, databases, game interfaces, marketing materials, and all original content — are owned by or licensed to 2jil Casino and are protected under applicable Philippine intellectual property law and international treaties.

Nothing in these Terms & Conditions grants you any right, title, or interest in any 2jil Casino intellectual property. You may not copy, reproduce, modify, distribute, transmit, display, publish, or otherwise exploit any 2jil Casino intellectual property without prior written authorisation. Unauthorised use of 2jil Casino's intellectual property may result in legal action.

Game titles, graphics, and associated intellectual property are owned by the respective game providers and are used by 2jil Casino under licence.

To the fullest extent permitted by Applicable Law, 2jil Casino's aggregate liability to any player arising out of or in connection with these Terms & Conditions or the use of the platform shall not exceed the total real-money deposits made by that player into their 2jil Casino account in the thirty (30) days immediately preceding the event giving rise to the claim.

2jil Casino shall not be liable, whether in contract, tort, or otherwise, for: (a) indirect, incidental, consequential, special, or exemplary damages; (b) loss of profits or anticipated savings; (c) loss of data; (d) loss of goodwill or reputation; or (e) any interruption or unavailability of the platform caused by events outside 2jil Casino's reasonable control, including but not limited to network outages, third-party payment provider delays, force majeure events, or regulatory interventions.

Nothing in these Terms & Conditions excludes or limits 2jil Casino's liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Applicable Law.

2jil Casino reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — including changes that affect player rights, bonus terms, or payment conditions — 2jil Casino will provide at least fourteen (14) days' advance notice to registered players via the contact details held on account.

Non-material amendments (including corrections of typographical errors, clarifications that do not alter the substance of any provision, or changes required by PAGCOR directive or Applicable Law) may be made without advance notice and take effect upon publication at 2jil.app/terms-conditions.

The date at the top of this document reflects the most recent revision. Your continued use of 2jil Casino following any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the amended Terms, you must close your account before the effective date of the change.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or the use of 2jil Casino, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

Informal Resolution. In the event of a dispute, players are encouraged to contact 2jil Casino's customer support team in the first instance. We commit to acknowledging all formal complaints within two (2) business days and providing a substantive response within fourteen (14) calendar days.

Regulatory Escalation. If a dispute cannot be resolved directly with 2jil Casino, players who are Philippine residents may escalate unresolved complaints to PAGCOR in its capacity as the licencing and regulatory authority for 2jil Casino's online gaming operations.

Any formal legal proceedings arising out of these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of your 2jil Casino account or the services we provide, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 via the live chat widget on 2jil.app
• Email: [email protected] (plain text — not a clickable link)

Our support team is available around the clock and is equipped to assist with account queries, payment issues, responsible gaming requests, and general platform questions in both English and Filipino.