2jil Casino Privacy Policy
At 2jil Casino, we take your personal data seriously. This Privacy Policy explains what information we collect when you use the 2jil platform, how we use and protect it, who we may share it with, and what rights you have as a Philippine data subject under Republic Act No. 10173 — the Data Privacy Act of 2012. Please read this document carefully.
Our Privacy Commitments to You
These commitments summarise how 2jil Casino approaches data privacy. The full legal text is set out in the sections below and governs in all cases.
We Collect Only What We Need
2jil Casino collects only the personal data necessary to provide gaming services, verify your identity, process payments, and meet our PAGCOR and legal obligations. We do not collect data speculatively or sell your personal information to third-party marketers.
Your Data Is Secured
All personal data transmitted between your device and 2jil Casino's servers is protected by 256-bit SSL encryption. Stored data is protected by access controls, encryption at rest, and regular security audits. We apply the same standards Philippine banks use.
You Control Your Data
As a Philippine data subject, you have legally protected rights over your personal information. 2jil Casino provides straightforward processes for accessing, correcting, or requesting deletion of your data, subject to our regulatory retention obligations.
Limited, Lawful Sharing Only
2jil Casino shares your personal data only with parties necessary to deliver our services — payment processors like GCash and PayMaya, KYC verification providers, our game suppliers, and regulatory bodies like PAGCOR. We do not share data for commercial third-party purposes.
DPA 2012 Compliance
2jil Casino's data practices are governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission. We maintain a registered Data Protection Officer.
Retention Only as Long as Necessary
2jil Casino retains your personal data only for as long as required to fulfil the purpose for which it was collected, to comply with applicable retention periods under Philippine law and PAGCOR regulations, or to resolve disputes and enforce our agreements.
Introduction & Scope
This Privacy Policy ("Policy") is issued by 2jil Casino ("2jil," "we," "us," "our") and applies to all personal data collected from individuals who access, register with, or use the 2jil Casino online gaming platform at 2jil.app ("the Platform"), as well as any associated mobile applications, customer support channels, and promotional communications.
This Policy is intended to inform you — as a data subject and user of the 2jil Casino platform — of your rights and our obligations with respect to your personal data, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and applicable guidelines issued by the National Privacy Commission ("NPC").
By registering an account with 2jil Casino, accessing the Platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, you should not use 2jil Casino's services.
Note: This Policy should be read together with 2jil Casino's Terms & Conditions, which are available at 2jil.app/terms-conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy prevails.
Data Controller
For the purposes of the Philippine Data Privacy Act of 2012 and this Policy, 2jil Casino, operating the platform at 2jil.app, is the personal information controller ("PIC") in respect of the personal data of its registered players and website visitors.
2jil Casino is a PAGCOR-regulated online gaming operator. In its capacity as personal information controller, 2jil Casino determines the purposes and means of processing your personal data and bears primary responsibility for ensuring that such processing complies with the DPA and all applicable Philippine data privacy laws.
Where 2jil Casino engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or IT hosting providers), those third parties act as personal information processors ("PIPs") and are contractually bound to process your data only on 2jil Casino's documented instructions and in accordance with applicable Philippine and international data protection standards.
Personal Data We Collect
2jil Casino collects the following categories of personal data in the course of providing its services to Philippine players:
| Category | Examples of Data Collected | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Registration, KYC verification |
| Contact Data | Philippine mobile number, residential address (city, province) | Registration, account settings |
| Financial Data | GCash-registered mobile, bank account type (BPI/BDO/Metrobank), transaction history in PHP | Deposit/withdrawal requests |
| Identity Verification Documents | Government-issued photo ID (PhilSys, passport, driver's licence, UMID, voter's ID), selfie for biometric matching | KYC process |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Platform use |
| Technical Data | IP address, device type, browser/OS, login timestamps, geolocation (city-level) | Automatic collection on platform access |
| Communications Data | Records of live chat conversations, support tickets, SMS/push notification interactions | Customer support interactions |
| Preference Data | Game category preferences, marketing consent status, responsible gaming limits set | Account settings, platform use |
2jil Casino does not collect sensitive personal information — as defined under Section 3(l) of the DPA — beyond what is strictly necessary for age verification, identity confirmation, and PAGCOR-mandated player due diligence. Specifically, we do not collect information about your health, political affiliations, religious beliefs, or sexual orientation.
How We Collect Your Data
2jil Casino collects personal data through the following means:
- Directly from you: When you register a 2jil Casino account, complete the KYC verification process, make a deposit or withdrawal request, contact our customer support team, or update your account settings.
- Automatically through platform use: When you access 2jil.app, our systems automatically collect technical data including your IP address, device identifiers, browser type, operating system, session timestamps, and pages visited. This data is collected through server logs, session management systems, and cookies (see Section 7).
- From third-party service providers: We may receive identity verification results from our KYC partners, transaction confirmation data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud-risk signals from our security service providers.
- From PAGCOR and regulatory sources: In limited circumstances, we may receive data from PAGCOR or other Philippine regulatory bodies in connection with our compliance obligations, such as self-exclusion list checks.
Purpose & Legal Basis for Processing
2jil Casino processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:
- Account Registration and Service Delivery — To create and administer your 2jil Casino account, verify your identity, and provide the gaming services you have requested. Legal basis: Performance of a contract to which you are a party.
- Age Verification and KYC Compliance — To verify that you are at least 21 years of age and to satisfy our PAGCOR-mandated know-your-customer obligations. Legal basis: Compliance with a legal obligation; PAGCOR regulatory requirement.
- Payment Processing — To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, and to maintain accurate financial records. Legal basis: Performance of a contract; compliance with a legal obligation.
- Anti-Money Laundering (AML) and Fraud Prevention — To monitor transactions and account activity for signs of money laundering, fraud, or other illegal conduct, as required by the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR directives. Legal basis: Compliance with a legal obligation.
- Responsible Gaming — To monitor gaming activity and support the implementation of responsible gaming tools, including deposit limits, self-exclusion, and problem gambling interventions. Legal basis: Legitimate interests; PAGCOR regulatory requirement.
- Customer Support — To respond to your enquiries, complaints, and support requests. Legal basis: Performance of a contract; legitimate interests.
- Marketing Communications — To send you promotional offers, bonus notifications, and relevant information about 2jil Casino, where you have given your consent or where permitted under applicable law. Legal basis: Consent; legitimate interests (for existing players, subject to opt-out rights).
- Legal and Regulatory Compliance — To comply with applicable Philippine laws, PAGCOR directives, NPC guidelines, court orders, and other binding legal instruments. Legal basis: Compliance with a legal obligation.
- Platform Security and Integrity — To detect and prevent unauthorised access, cheating, abuse of promotional terms, and other platform integrity issues. Legal basis: Legitimate interests.
Legitimate Interests Balancing: Where 2jil Casino relies on legitimate interests as the legal basis for processing, we have conducted a balancing assessment and determined that our interests do not override your rights and freedoms as a data subject. You have the right to object to processing based on legitimate interests — see Section 11 for details.
Disclosure to Third Parties
2jil Casino does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial or marketing purposes. We disclose your personal data only to the following categories of recipients, and only to the extent necessary for each stated purpose:
- Payment Service Providers: GCash (Mynt / G-Xchange Inc.), PayMaya (Maya Bank), BPI, BDO, Metrobank, Visa, and Mastercard — to facilitate deposits, withdrawals, and transaction verification.
- KYC and Identity Verification Providers: Third-party providers engaged to perform automated identity document verification and liveness checks as part of the 2jil Casino KYC process. All such providers are contractually bound to process data only for verification purposes.
- Game Software Providers: Licensed game suppliers (including but not limited to Evolution Gaming, Vivo Gaming, Pragmatic Play, PG Soft, Jili, and Habanero) may process limited technical data (session tokens, RNG seed data) as part of game delivery. These providers do not receive personally identifiable information beyond what is technically required.
- PAGCOR and Philippine Regulatory Authorities: We are legally obligated to share player data, transaction records, and gaming activity data with PAGCOR on request and pursuant to applicable reporting obligations.
- Anti-Money Laundering Council (AMLC): We are required to file covered and suspicious transaction reports with the AMLC as mandated by Philippine AML law.
- National Privacy Commission (NPC): In the event of a personal data breach or pursuant to NPC investigation or directive.
- Law Enforcement and Courts: Where disclosure is required by valid legal process, court order, or warrant issued by a competent Philippine authority.
- IT and Cloud Hosting Providers: Third-party technology partners who provide server hosting, content delivery, and platform infrastructure services, subject to appropriate data processing agreements.
- Fraud Prevention and Security Services: Providers of cybersecurity, device fingerprinting, and transaction fraud screening tools engaged to protect 2jil Casino's platform integrity and player accounts.
Where personal data is shared with processors outside the Philippines, 2jil Casino ensures that appropriate safeguards are in place, as described in Section 10.
Cookies & Tracking Technologies
2jil Casino uses cookies and similar tracking technologies on the 2jil.app platform. Cookies are small data files stored on your device that help us recognise you on return visits, maintain your session, and improve platform performance and security.
The categories of cookies used by 2jil Casino are:
- Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load balancing identifiers. These cookies cannot be disabled without materially impairing platform functionality.
- Functional Cookies: Store your preferences — such as language settings, game lobby display preferences, and responsible gaming limit reminders — to improve your experience on return visits.
- Performance / Analytics Cookies: Collect aggregated, anonymised data about how visitors use the 2jil Casino platform (e.g., pages visited, time on site, game categories accessed). This data is used solely to improve platform performance and user experience.
- Security Cookies: Used to detect and prevent fraudulent activity, unauthorised login attempts, and bot traffic.
2jil Casino does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks.
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain features of 2jil Casino. Your continued use of the platform following acknowledgement of this Policy constitutes consent to our use of cookies as described above.
Data Security Measures
2jil Casino implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
- Transmission Security: All data exchanged between your device and 2jil Casino's servers is encrypted using Transport Layer Security (TLS) with a 256-bit key — the same standard used by Philippine commercial banks for online banking transactions.
- Storage Security: Personal data stored on 2jil Casino's servers is encrypted at rest. Access to stored personal data is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access controls.
- Authentication Security: Player accounts are protected by password hashing (using industry-standard bcrypt or equivalent algorithms), one-time password (OTP) verification for sensitive account actions, and session anomaly detection that flags unusual login patterns for review.
- Organisational Measures: All 2jil Casino personnel with access to personal data undergo data privacy training and are bound by confidentiality obligations. Data access is logged and subject to periodic audit.
- Vulnerability Management: 2jil Casino conducts regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate security weaknesses in its platform infrastructure.
- Third-Party Security Standards: All third-party processors engaged by 2jil Casino are required to maintain security standards no less stringent than those applied by 2jil Casino itself, as enforced through contractual data processing agreements.
While 2jil Casino takes all reasonable measures to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 2jil Casino login credentials. If you suspect your account has been compromised, contact our support team immediately.
Data Retention
2jil Casino retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following retention periods apply:
- Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and applicable AML retention obligations.
- Financial Transaction Records: Retained for a minimum of five (5) years following each transaction, as required by the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR financial reporting obligations.
- KYC Documentation: Retained for a minimum of five (5) years following account closure or the completion of the relevant due diligence process.
- Gaming Activity Records: Retained for a minimum of three (3) years, or longer where required by PAGCOR audit and reporting obligations.
- Customer Support Communications: Retained for a minimum of two (2) years following resolution of the relevant enquiry or complaint.
- Technical / Log Data: Retained for up to twelve (12) months, after which it is anonymised or deleted unless required for an ongoing security investigation.
- Marketing Consent Records: Retained for the duration of your active account and for one (1) year following account closure, as evidence of lawful marketing communications.
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 2jil Casino's data disposal procedures. Where anonymisation is not technically feasible, data is securely destroyed using industry-standard methods.
International Data Transfers
Some of 2jil Casino's service providers — particularly cloud hosting, game software, and cybersecurity partners — may process personal data on servers located outside the Philippines. Where personal data is transferred to a recipient in a foreign jurisdiction, 2jil Casino takes steps to ensure that an adequate level of data protection is maintained, including by:
- Entering into data processing agreements with foreign processors that incorporate data protection obligations equivalent to those required under the Philippine DPA and NPC guidelines;
- Transferring data only to jurisdictions with an NPC-recognised adequate level of data protection, or otherwise obtaining specific player consent for the transfer where required; and
- Restricting the scope of data shared with foreign processors to the minimum necessary to deliver the contracted service.
You may contact 2jil Casino's Data Protection Officer (see Section 16) to request further information about the specific safeguards applied to any cross-border data transfer affecting your personal information.
Your Data Subject Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2jil Casino. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 16.
Your Rights Under the Philippine DPA
These rights are guaranteed to you by Republic Act No. 10173. 2jil Casino will respond to all rights requests within thirty (30) days of receipt, as required by NPC guidelines.
Right to Be Informed
You have the right to be informed that your personal data is being collected and processed, the purposes for processing, and your other rights under the DPA. This Privacy Policy fulfils that obligation.
Right to Access
You have the right to request a copy of the personal data 2jil Casino holds about you, information about how it is being used, and the identity of any third parties to whom it has been disclosed.
Right to Rectification
If any personal data 2jil Casino holds about you is inaccurate, incomplete, or outdated, you have the right to request its correction. Account details can often be updated directly via your 2jil account settings.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent, or where processing is unlawful — subject to 2jil Casino's retention obligations under Philippine law.
Right to Object
You have the right to object to the processing of your personal data based on legitimate interests, including processing for direct marketing purposes. Upon a valid objection, 2jil Casino will cease that processing unless compelling grounds exist.
Right to Lodge a Complaint
If you believe 2jil Casino has processed your personal data in violation of the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC). We encourage you to contact us first so we may attempt to resolve your concern directly.
Marketing & Promotional Communications
2jil Casino may send you promotional communications about our games, bonuses, VIP offers, and platform updates via SMS, push notification, or in-platform messaging. We will only send marketing communications where you have consented to receive them, or where you are an existing 2jil Casino player and we are promoting our own similar services, subject always to your right to opt out.
You may withdraw your consent to receive marketing communications at any time by:
- Updating your notification preferences in your 2jil Casino account settings;
- Replying "STOP" to any promotional SMS sent by 2jil Casino; or
- Contacting our Data Protection Officer at the details provided in Section 16.
Withdrawal of marketing consent does not affect the lawfulness of any marketing communications sent prior to withdrawal, and does not affect your ability to use 2jil Casino's core gaming services.
Minors and Age Verification
2jil Casino's gaming services are strictly restricted to Philippine residents aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21.
Age verification is a mandatory step in the 2jil Casino registration and KYC process. Where 2jil Casino becomes aware that personal data has been collected from a person under 21 years of age, we will immediately delete that data, close the relevant account, and take appropriate steps in accordance with our PAGCOR obligations.
If you are a parent or guardian and believe that a person under 21 has registered or attempted to register a 2jil Casino account, please contact our Data Protection Officer immediately. We will investigate and take prompt action.
Personal Data Breach Procedure
In the event of a personal data breach — meaning a security incident that results in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data — 2jil Casino will act in accordance with the NPC's mandatory breach notification requirements under the DPA and relevant NPC Circulars.
Specifically, where a breach is likely to give rise to a real risk of serious harm to affected data subjects:
- 2jil Casino will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, or as soon as practicable thereafter;
- Affected data subjects will be notified without undue delay once the scope of the breach has been reasonably established; and
- Notification to affected players will include a description of the nature of the breach, the categories and approximate number of data subjects affected, the likely consequences of the breach, and the steps 2jil Casino is taking to address the breach and mitigate its effects.
2jil Casino maintains an internal data breach register and conducts regular drills of its breach response procedures to ensure readiness.
Changes to This Privacy Policy
2jil Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR requirements. The date of the most recent revision is displayed at the top of this document.
Where changes to this Policy are material — meaning they substantively affect your rights or how we process your personal data — we will notify registered 2jil Casino players via SMS or in-platform notification at least fourteen (14) days before the revised Policy takes effect.
Your continued use of 2jil Casino following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised Policy, you should close your 2jil Casino account before the effective date of the change.
Contact Us & Data Protection Officer
2jil Casino has appointed a Data Protection Officer ("DPO") as required under the Philippine Data Privacy Act of 2012. The DPO is responsible for overseeing compliance with the DPA, this Privacy Policy, and all related internal data protection procedures.
If you wish to exercise any of the data subject rights described in Section 11, have a question about how 2jil Casino processes your personal data, wish to report a suspected data breach, or have any other privacy-related concern, please contact us through the following channels:
- Live Chat: Available 24/7 via the live chat feature on 2jil.app
- Email (Data Privacy queries): [email protected] — Subject line: "Data Privacy Request"
2jil Casino will acknowledge all data privacy requests within three (3) business days and aim to provide a substantive response within thirty (30) calendar days, as required by NPC guidelines. Complex requests may require additional time; in such cases, we will inform you of the expected timeline.
If you are not satisfied with 2jil Casino's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy was last reviewed and updated on 1 January 2026. 2jil Casino is a PAGCOR-regulated online gaming platform. All services are available to Philippine residents aged 21 years and above only.
Your Data Is Safe at 2jil Casino
Now that you know how we protect your privacy, explore everything 2jil Casino has to offer — 800+ games, GCash deposits, live dealers, and 24/7 support. Philippine players, aged 21+, only.
Play Responsibly at 2jil Casino. 2jil Casino is a PAGCOR-regulated real-money gaming platform for Philippine residents aged 21 years and above only. Gambling involves financial risk — only gamble with funds you can afford to lose. Deposit limits, loss limits, session reminders, and self-exclusion tools are available from your account dashboard. If gambling is causing you or someone you know difficulty, contact PAGCOR's responsible gaming programme or reach our 24/7 support team.